ESN Group Polska s.c.
VAT EU: PL8121858364
tel. +48 601 255 73
ESN Group Polska s.c. company is the owner of this website and the online store included
We accept orders taken via our online store or via email.
We provide invoices. By purchasing our shoes you agree to receive invoice.
We accept payment via PayPal. Payment must clear before shipment.
You can return or exchange purchased shoes within 60 days from the order. Return will not be accepted without a prior written authorization and will only be exchanged. Therefore please always contact us before return. All unauthorized returns will be marked "return to sender" and shipped back to you.
If you find a factory defect in your shoe (even if you find the problem after your customer has worn the item for up to 60 days) we will be happy to replace that item.
We do not refund the cost for shipping.
Returned shoes must be original, and in perfect condition (except factory defect). We do not accept returning or exchanging the made on size shoes. Shoe on size fits only the owner foot, and every foot is original. 60 return policy does not refer to the discounted products.
4. SHIPPING & DROP-SHIPPING.
We ship our goods to every European Union Countries and United States. We ship international orders with UPS and DPD / K-EX for Polish orders.
We do drop-shipping. The only condition is that order must be at least 4 pairs of shoes and shipping address is in European Union. For special drop shipping prices, please contact us directly.
If we have desired shoes in stock, Your order will usually be shipped within 1-3 days after made. If not, we will inform you about the shipping time, and you are able to cancel the order in such situation.
AVAILABILITY: if selected size is not available it means that we need 7 to 10 days to make and prepare the shoes after order confirmation
We use only professional service providers, however we can never guarantee an exact shipping or arrival date
All orders are shipped insured.